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Get in touch
At ON Delivery, we take pride in offering a human-first experience — not just with your orders, but with how we support you. Whether you’re a customer, a business partner, or a driver, we’re here to help.
Help & support
Our support team is made up of real people who live where you do — We're fast and on your side.
Sales & enquiries
Whether you're a local business, restaurant, or corporate brand — we make deliveries amazing.
Live chat
Our live chat puts you in touch with a trained support specialist in seconds, not days.
Send us a message today
Just fill out this form, and someone from the right team will get back to you within 24 hours — usually much faster.
More contact information
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Frequently asked questions
Whether you’re a customer, driver, or partner, here are the answers to the questions we get most — straight from the ON Delivery command center.
What areas do you serve?
ON Delivery currently operates in select cities with local driver teams. Enter your ZIP code on our homepage to see if we’re available in your area. We’re growing quickly!
What makes ON Delivery better than other apps?
We’re faster, fairer, and more human. We don’t take massive commissions. We give you full transparency, local driver loyalty, and better customer experiences.
How long does it take to for my order to be delivered?
Most deliveries are completed in 30 to 60 minutes, depending on your location and the time of day. You’ll get real-time updates from your driver along the way.
Is ON Delivery available for B2B logistics?
Absolutely. We handle scheduled routes, bulk pickups, and on-demand local delivery for businesses of all sizes.
